Christian web hosting EXEMPLAR.BIZ

Strategically located in the New York Metropolitan Area, Silicon Valley and London

Each center is staffed 24 x 7 with highly trained, experienced support engineers. Support engineers are required to go through annual code of conduct reviews. All facilities follow a well-defined security policy. This policy is regularly audited and modified, as needed, in order to maintain the highest standards. The facilities are SAS-70 certified, HIPAA compliant and maintain current SunTone™ and IBM Hosting Advantage™ certifications.

Speed - Powered by OC48 -192 backbones.
Intelligent Routing - We utilize BGP to provide intelligent, fail-safe routing. We route your users to the fastest available connection to ensure maximum connection speed and virtually eliminate down time.
Scalability - DataPipe buys transit from 10 Tier 1 backbone providers, including AT&T, Level 3, Qwest, UUNET & Verio, and has multi-gigabytes of high quality provisioned data capacity with virtually unlimited scalability.
Redundancy - Built-in redundancy through multiple redundant network connections and redundant router and switch configuration.

Physical Security
Our facilities are manned with 24/7 security personnel. Badge/Photo ID access screening as well as biometric access screening are employed for an added level of security. All visitors are required to pass through multiple levels of security and are required to be escorted at all times. Sensitive security areas within the centers are protected by motion sensors and security breach alarms. Video cameras installed throughout the centers are continuously monitored by security personnel.

Network Security
All of our systems are designed to maintain a quality of service throughout the network by prioritizing packets to maintain an order of precedence of services. Each network device is equipped to filter out DOS attacks. We also offer intelligent, multilayer access control that can be utilized to protect the network from the impact of attacks while reducing the risk of inadvertently discarding legitimate traffic.

Backup Power
DataPipe furnishes dual power availability to each rack unit from independent power distribution units (PDUs), removing PDU loss as a single point of failure. To ensure stable connectivity, we provide a redundant Need+1 (N+1) design of uninterruptible power supplies utilizing two separate commercial power feeds from two separate power grids to provide power to the center. Five redundant standby generators guarantee consistent operation in the event of a power failure from commercial power. These generators are equipped with 72 hours of diesel fuel on site, and two contractors are on call to refuel to the storage tanks.

Disaster Control
Our world-class facilities feature seismically braced racks and are designed to withstand disastrous conditions, ensuring that your systems and equipment continue to run even under extreme conditions. A second point of presence is always available to clients seeking fail-safe redundancy.

Environmental Controls
DataPipe has implemented a Need+1 (N+1) design of cooling towers, water pumps and chillers to maintain a controlled environment. Conditions are a uniform 72° with 50% relative humidity. Multiple air handling units provide another level of redundancy to further ensure consistently sound environmental conditions.

Fire Protection
Fire detection and suppression systems ensure 24/7 protection of your critical systems. Dual fire detection (photo electronic/ionization and sniffer) systems and VESDA® fire alarm systems are in place to constantly monitor for any potential areas of concern. A multi-zone pre-action dry pipe suppression system allows any suppression necessary to be contained to the affected area; conditions elsewhere will not be disrupted.

Service Level Agreements
DataPipe guarantees its services with industry leading SLA's. Areas of coverage include but are not limited to: network uptime and access speed, specific response and escalation procedures and the replacement and/or maintenance of hardware and software. Standard SLA guarantees include 99.999% network uptime and timely hardware replacement guarantees. Specific, measurable service and performance metrics are determined and included in the SLA based on the unique requirements of your solution.